Terms and Conditions for Survey Participation
Effective Date: October 1, 2024
These Terms and Conditions (“Terms”) govern your participation in surveys or engagement with Gotham Polling & Analytics LLC (“Gotham Polling”) via SMS/text messaging, email, IVR (interactive voice response) calls, web, or other outreach channels. By agreeing to participate in a survey or opting in to receive communications from Gotham Polling through any method, you agree to these Terms.
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Acceptance of Terms
By participating in a survey or engaging with Gotham Polling via any outreach method (SMS, email, IVR calls, web), you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, please do not participate in our surveys or engage with our communications.
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Eligibility
– Survey Participation: To participate in our surveys or receive communications from Gotham Polling, you must be 18 years of age or older and legally eligible to participate.
– Consent: By responding to a survey invitation via SMS, email, IVR call, or other outreach means, you consent to receiving communications from Gotham Polling. This may include reminders to participate in surveys, follow-ups for additional research, and other related messages. Standard messaging and data rates may apply for SMS participation.
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Use of Services
– Participation via SMS, Email, IVR Calls, and Web: By opting in or agreeing to participate in a survey through SMS, email, IVR calls, or web sign-ups, you agree to receive communications from Gotham Polling. This may include survey invitations, research-related messages, and updates on the results of our research.
– Non-Commercial Use: You agree to use our services, including participation in surveys, for personal, non-commercial purposes only.
– Accuracy of Information: You agree that any information you provide in response to a survey or through any communication channel will be accurate, complete, and up-to-date.
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Opt-Out and Unsubscribe
You have the right to opt out of receiving communications from Gotham Polling at any time by:
– SMS: Replying “STOP” to any text message you receive from us.
– Email: Clicking the “unsubscribe” link provided in any email message.
– IVR Calls: Following the instructions during the call or contacting us directly.
Once you opt out, you will no longer receive messages or invitations from Gotham Polling unless you opt back in.
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Survey Participation
– Voluntary Participation: Your participation in our surveys is entirely voluntary, regardless of the outreach method (SMS, email, IVR, or web). You may choose to stop participating at any time.
– Survey Results: Survey responses will be anonymized before being used for analysis, publication, or reporting. Your identity will not be disclosed, and personal information will not be shared with third parties without your explicit consent.
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Privacy and Data Usage
Your participation in our surveys and engagement with Gotham Polling is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We will not sell or share your contact details with third parties.
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Third-Party Services
We may work with third-party service providers to conduct our surveys or manage communications (e.g., SMS platforms, email services, IVR technology). These third parties are bound by their own terms and conditions, and Gotham Polling is not responsible for their actions. Your engagement with these services may also be subject to their terms.
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Data Brokers and Research Panels
Gotham Polling may use data from third-party sources, including data brokers and research panels, to enrich our datasets and ensure representative sampling for our surveys. This data is governed by applicable privacy laws and our commitment to maintaining the confidentiality of your information.
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Prohibited Conduct
You agree not to:
– Use our services for any unlawful purpose.
– Misuse or interfere with our SMS, email, IVR, or web services, including introducing viruses or other harmful software.
– Collect or harvest any information from our surveys for commercial use.
– Impersonate any person or entity or misrepresent your affiliation with a person or entity.
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Intellectual Property Rights
All content and materials provided by Gotham Polling, including survey questions, SMS content, email communications, and web materials, are the property of Gotham Polling or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, or modify any content from our services without our prior written consent.
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Disclaimer of Warranties
Gotham Polling provides its services “as is” and makes no warranties, express or implied, regarding the availability, accuracy, or reliability of its communications or surveys. We do not guarantee that our services will be uninterrupted or error-free.
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Limitation of Liability
To the fullest extent permitted by law, Gotham Polling will not be liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising out of or in connection with your participation in our surveys or your use of our services via SMS, email, IVR, or web.
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Changes to Terms
Gotham Polling reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you through the outreach method you have opted into. Your continued participation or engagement after such changes constitutes your acceptance of the revised Terms.
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Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
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Contact Information
For any questions or concerns regarding these Terms or your participation in our surveys, please contact us at:
Gotham Polling & Analytics LLC
546 5th Avenue, 6th Floor
New York, NY 10036
Email: contact@gothampolling.com
Phone: (212) 641-0499